Level
1
Before
contacting us please try to find the solution to
your problem in the following Technical Support
and FAQ lists. This generally delivers the fastest
solution. |
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| Webhosting
FAQ |
Domain
Reseller Control Panel |
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| Spamming
Rules and Regulations |
Web
Certificate Details |
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Level
2
Online
support via email and training. We try to get you
to be as self-dependent as possible by providing a
comprehensive understanding of the services and
solutions we provide to you. This is delivered by
either documentation or online training
Microsoft
Messenger : prateesh65
Yahoo
Messenger : prateesh29
Level 3
Emergency
support: Incase the support required is of an
emergency nature you may contact us by emailing prateesh@indosoftnet.com
which is directly received by our technical
support staff who will meet you immediately on msn
or yahoo. All technical support and after sales
service is free of cost. But please make sure that
you select the correct level judiciously so that
we can give you the best support
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We
try to get you to be as self-dependent as possible
by providing a comprehensive understanding of the
services and solutions we provide to you.
All
technical support and after sales service is free
of cost. Customized applications do not have any
time limit for support i.e. If we deliver a
customized application we shall provide the
service and correct any inadvertent mistakes
any time after delivery and ensure that the
application is totally error free.
Incase
of web-hosting we are very much dependent on
third-party software such as Windows, Hosting
controller and other softwares provided as a part
of web hosting. In such a case the support is the
best possible we can do from from our end subject
to limitations of the softwares itself..
It
is expected that the person authorized for
training should be reasonably qualified in the use
the windows and other related basic knowledge.
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